Here is the 2026 rebate in order. Seven steps, and two of them are where most do-it-yourself claims stall. On every eligible install, steps two through six are handled for you at no extra charge.
Step 1. Confirm the home is a Toronto residential property on the City's eligibility map, then book a free assessment with a licensed plumber. The assessment includes a sewer lateral camera scope and a valve sizing recommendation. Mississauga, Vaughan and other GTA municipalities run their own programs, and we check what applies before any paperwork starts.
Step 2. The plumber applies for a City of Toronto drain permit through Toronto Building. Permits usually come back within a few business days. This is where many homeowners get stuck filing on their own, because the application needs a licensed plumber's licence number and a scope match.
Step 3. The valve is installed to CSA B64.10 and backflow-tested. We use City-approved Mainline, Mustee, Zurn or Watts bodies. If a sump pump is part of the project, discharge is piped outside through a check valve to a freeze-proof outlet, with ECRA/ESA-wired power on a dedicated circuit.
Step 4. A City plumbing inspector attends and signs off the install. We book the inspection as soon as the backflow test passes, and we meet the inspector so you do not need to take time off. The pit is then closed and the floor patched to a walkable finish.
Step 5. You pay the invoice in full and we issue an itemized, zero-balance copy. The City rejects any application where the invoice is unpaid, partially paid or missing itemization of labour and materials. This is the second place most do-it-yourself claims fail.
Step 6. The packet goes in with the paid invoice, the drain permit number, the inspector's result and the plumber's licence details. Downspout disconnection has to be in place or in progress. We assemble, review and submit the full packet, then track it through City processing.
Step 7. The City reviews and mails the cheque, usually 6-8 weeks after submission. The cheque goes directly to the homeowner. We follow up if processing stretches, and we respond to any City clarification requests on your behalf.
The two failure points are Step 2 and Step 5. Permits submitted by an unlicensed party get bounced on the spot, and invoices without a zero balance or line-item detail hold up the final cheque. Both are what we built the service around.